Services
TAKING CARE OF YOUR INFRASTRUCTURE SO YOUR INFRASTRUCTURE CAN TAKE CARE OF YOU
Our Services
We Make About
Microsoft 365
As a Microsoft Partner, we are capable of fulfilling any and all licensing solutions from corporate environments to schools and non-profit organisations. Allow us to support and revolutionise your day to day business functions.
Server Managment
Effective server management practices ensure that your IT systems function at their maximum potential. They provide you assurance of server security, up-time, and prompt resolutions in case of any issue. If you have a server we have you covered.
IT Support
In our support environment, we take a proactive approach to prevent issues before they arise and use our in-house best practice model achieving effective and efficient delivery and support of services.
Back Up Solutions
Backups protect against human errors, hardware failure, virus attacks, power failure, and natural disasters. Backups can help save time and money if these failures occur. Let us assist with getting your business set up right
Antivirus
Detecting, blocking, and removing viruses, malware, and ransomware. Preventing identity theft and block phishing and fraud, Warning about dangerous websites and links before you click. We offer proactive monitoring
Network management
Assessing and understanding our clients organizational objectives and our clients’ needs, to implement and manage the right solutions for your company needs to ensure best business practice,
Antivirus
Detecting, blocking, and removing viruses, malware, and ransomware. Preventing identity theft and block phishing and fraud, Warning about dangerous websites and links before you click. We offer proactive monitoring
Connectivity
We are partnered with a Tier one provider to provide you with the best at a competitive rate, let us give you a free quote now to see what options we have available.
VoIP
From small businesses just looking for a cost effective solution to call centers we have a solutions that will fit your needs and give room for all forms of scalability.
Data Recovery
Assisting with Data Recovery of corrupt drives, or dead drives
3rd Party managment
We are partnered with a Tier one provider to provide you with the best at a competitive rate, let us give you a free quote now to see what options we have available.
Hosting
From small businesses just looking for a cost effective solution enterprise level hosting we have a solutions that caters to all.
BREAK FIX
No matter what you may need and when, we have a break-fix solution for you
When you need something new, need it improved, it breaks, or you just need a visit, we are there to help. We have a wide range of services to fit every need as we understand that all our client are not the same and require different solutions even for the same problems.
- IT Consulting & Strategy
- Device Setup & Maintenance
- Network Installation & Maintenance
- Connectivity
- Hardware & Software Supply
- Disaster Recovery
- Protection & Security
- Cloud Solutions & Support
- Remote Support
- Remote Site Connections & Suppo
MANAGED SERVICES
The 21st century “it” thing in business is to have a outsourced IT Department.
Our SLA’s are driven by “Prevention is better than Cure”. Being proactive rather than reactive, IT issues are stopped before they become problems to be fixed. We tailor all of our SLA’s to each individual client. As your business grows it will become more and more dependent on Technology & reliable IT support.
- Server Monitoring
- Network Monitoring
- Connectivity Monitoring
- Security Monitoring
- Block Hours
- Disaster Strategy & Management
- Set Response Time
- Continual Systems Analysis
- 3rd Party Management
END POINT MONITORING
Knowing what is going wrong before it does is crucial.
We are all familiar with the saying, “Don’t fix what is not broken”. In today’s age where information is becoming more valuable than the hardware it is on, we provide a way to monitor the health of your systems at all times. Why lose 10’s or 100’s of thousands when we could prevent it?
- Server Monitoring
- Desktop & Laptop Monitoring
- Printer Monitoring
- Mobile Device Monitoring
- Network & Infrastructure Monitoring
- Data Usage Monitoring
- Internal Network Management
- Protection Monitoring
VALUE ADDED SERVICES
Small (and Medium Enterprise) Problems
If you have ever had a problem with your land line, you will understand how frustrating it is to deal with call centres where you don’t speak their language to describe the problem correctly or get a solution in “layman’s terms”. We offer added value services that cover just these sorts of scenarios.
- ADSL Line Management
- Internet Service Provider Management
- Website Hosting and Host Management
- E-mail Hosting and Account Management
- 365 Personal & Business Management
- Cloud Protection Management
- 3rd Party Service Provider Management
- 3rd Party Systems Management
Our Benefits
20+ Years of Experience
Universal IT Services has been in the industry for more than 20 Years and continuing to improve and upscale ensures business continuity allowing us to provide you that dedicated IT support your business needs.
Customer Satisfaction
We strive for Efficient and Effective solutions with customer satisfaction in mind at all times, we understand IT issues can be frustrating and don't want to add to that frustration.
Technology Driven Business
Universal IT Services is a Technology driven business whos core business it Tech support, this allows us to keep the worries of being up to date with the latest off your shoulders allowing you to focus on your tasks at hand knowing we have you covered.